The Standard, High Line

I had a wonderful stay at The Standard Hotel in NYC. The staff truly made the experience unforgettable, everyone we interacted with was kind, polite, and welcoming. A special shout-out to Rosa, who went above and beyond with so much care, patience, and professionalism. She was exceptionally helpful, gracious, and always delivered service with a smile. Dani was equally fantastic, attentive, warm, and a pleasure to speak with. From the front desk team, concierge, porters, maintenance, security, doormen, to the incredible housekeepers and cleaning staff, every single person was lovely. It genuinely felt like this hotel hires not just for skill, but for heart. The HR and hiring team deserves recognition! NYC needs more hospitality professionals like the ones working here. Truly the most polite and loving staff in New York. The only minor downside was the entrance experience, there was no one available to help us with our luggage upon arrival. But aside from that small detail, everything was excellent. Thank you, The Standard, for a memorable stay and for setting such a beautiful example of what hospitality should look like. I will absolutely be back!

I liked the room and shower, they make good use of the space. I liked that they had 4 large towels (some hotels only have 3 by default) and many hand towels. Liked the view of the High Line. The housekeeping did a good job - were prompt and effective. The lobby staff were very friendly, including David who made my check out memorable by helping me with my bags.

The Standard, High Line is a truly exceptional hotel that combines modern luxury with a vibrant and unique atmosphere in the heart of New York City. Situated directly above the iconic High Line park, it offers stunning views of the city skyline and the Hudson River, making every stay unforgettable. The rooms are sleek, stylish, and thoughtfully designed, offering comfort, elegance, and all the modern amenities you could need. The beds are incredibly comfortable, the bathrooms are pristine, and the attention to detail in the room design enhances the overall experience. One of the standout features of The Standard is its restaurant and nightlife scene. The rooftop bar offers spectacular views, great cocktails, and a lively ambiance, perfect for socializing or relaxing after a day of exploring the city. The in-house dining options are also top-notch, providing delicious meals with excellent service. The staff at The Standard are professional, friendly, and always attentive, ensuring that every guest feels welcome and well taken care of. Whether you need concierge assistance, room service, or recommendations for exploring NYC, they go above and beyond to make your stay enjoyable. I highly recommend The Standard, High Line to anyone visiting New York City. It’s perfect for those looking for luxury, style, comfort, and a prime location near attractions, shopping, and the city’s vibrant culture. Staying here is more than just a hotel stay it’s an experience you won’t forget.

Great hotel as a solo traveller and would go back, but not sure if I'd stay here as a couple or family. The staff are amazing, reception and door men, calling out Brittany and David as really helpful and welcoming. Quirky, fun hotel and comfy bed, amazing view and location. Only downside is the shower - more for couples or families to take note if you value your privacy - that it's full glass in middle of the room. Gym small, but good and great view. Perfect location with lots around you and walkable.

I had been looking forward to my stay at The Standard High Line Hotel, but overall it was an average experience. When I first arrived, I noticed there were no slippers in the room, which I wasn’t expecting. I had to call and request them, which was a small inconvenience, but one I thought shouldn’t be necessary in a hotel of this level. My initial room was on the 4th floor. The view was okay, but the room itself had some issues. The door seal wasn’t very tight, so I could hear a lot of noise at night — people walking in the hallway, and even the wind coming through the gaps. It made it difficult to fully relax or get a good night’s sleep. I asked to switch rooms and moved to one on the 7th floor. This room resolved the noise issue, but unfortunately, the heating didn’t work very well. Even after turning it up to the maximum, the room stayed quite cold, which was a bit uncomfortable during the night. On the positive side, the hotel has a modern, stylish design and the location is excellent, especially if you want to explore the High Line and surrounding neighbourhood. The staff were courteous and accommodating when I requested a room change, which I appreciated. Overall, I would say the hotel is fine for a short stay, but I expected a bit more comfort and attention to detail. With some improvements to room insulation and heating, it could easily offer a much better experience. xx kellychan360