The Langham, New York, Fifth Avenue

A delayed review but the service was so fantastic I finally have got round to leaving a review this hotel rightfully deserves! We stayed at the Langham back in November with our 7 month old daughter. Like many have said in their reviews, the service was impeccable and is what really sets this hotel apart. From the front desk staff, the door man, to the concierge, everyone made our stay comfortable and easy. Location is ideal if you plan on mainly walking and using the subway. We did not use a taxi the entire trip and found everything to be ideally located from the hotel. Especially useful given we had our daughter in a pushchair. For those travelling with a little one, the cot provided was high quality, not just a travel cot you find at some hotels. This was a sturdy wooden cot, our daughter slept peacefully. We stayed on the 15th floor, our room was spacious and clean. We will definitely be staying here again on our next visit to New York. Thank you The Langham team!

I loved, loved, loved my stay here. I stayed here almost ten years ago, and it’s still on my list of the most memorable and extraordinary rooms I’ve stayed in. The rooms are so gorgeous and ridiculously spacious for NYC. The bathroom feels luxurious. The bedding was wonderful. Plenty of hotels in NYC give you the NYC experience of cramped quarters, but the Langham lets you experience NYC in immense comfort.

Our stay at The Langham, New York was nothing short of exceptional. We stayed in a junior Suite with a direct view of the Empire State Building, and honestly, it felt like stepping into a movie scene. The room was spacious, beautifully designed, and flooded with natural light — but the view stole the show. Waking up to the Empire State Building right outside our window was surreal. The service throughout the hotel was outstanding. Every staff member we interacted with was warm, attentive, and genuinely committed to making our stay perfect. One of the highlights was having access to the Langham Club, an elegant and quiet space where we could unwind, enjoy complimentary food and drinks, and take a break from the city’s energy. It added such a luxurious touch to the whole experience. And of course, the location… perfection. Situated on Fifth Avenue, the hotel puts you right in the heart of Manhattan. We were within walking distance of major attractions, great restaurants, and some of the best shopping in the city. It made exploring New York incredibly easy and enjoyable. Everything — the room, the view, the service, the amenities, the location — came together to create a truly unforgettable stay. We genuinely had the perfect experience at The Langham and wouldn’t hesitate to stay there again. It’s the kind of hotel that elevates your entire trip.

I always enjoy my stay here any time I’m in town whether for business or personal! From the moment I arrive, the service is warm, attentive, and professional, every staff member goes out of their way to make me feel welcome. The rooms are spacious, beautifully designed, and offer breathtaking views of the city, creating a true luxury experience. The attention to detail, cleanliness, and comfort exceeded all expectations. The location is also perfect, right in the heart of Manhattan, making it easy to explore the city if that’s what you’re after. I highly recommend The Langham!

A 5 star hotel should not have this dirty and disgusting entrance - see pic. Dusty, papers, trash, etc. told the staff but they did not care about it Additionally we booked this hotel with amex but we did not get the room upgrade which could happen if they are fully booked but they also sent me an email trying to upsell me for $450 more for a better room, hours before we checked in Also my daughter’s pants got wet and we asked the staff if they could dry them but they said “no”. Really? I paid $1000 for a night and cannot dry a pair of pants?