Hyatt Regency Cairo West

Hyatt Regency Cairo West is a (very) good 5-star hotel, very modern (brand new actually) and with all the services and facilities you may need. The staff is very welcoming and kind, the breakfast buffet is perfect and the rooms are spacious, clean and well equipped, some have the view over the pyramids. The only downside of that hotel is also one of its asset: location! Not far from the pyramids and the GEM, the hotel is located in New Giza which is new and very quiet area, with not much animation around it. A car is required if you want to get the most of your trip staying at this hotel.

The score is not a true reflection as service would be a 6 or 7 . All the staff from front desk to waiters at the bar. And Hossam the hardest working highly intelligent with great memory recall of even our individual room number and last drink ordered. We saw him working till like after midnight at wedding and still up early to oversee breakfast. With such staff the hotel will do well. Just to add the mussels is the best i have tasted for flavour in the world the spices and oils superb. Being older couple all the apps but is harder but they accommodate with paper.

5 Stars – Felt Like Home at Hyatt Regency Cairo West! We just got back from spending 4 nights at the Hyatt Regency Cairo West, and I can honestly say it was one of the best hotel experiences we’ve had. From the moment we arrived, we were welcomed with warmth and professionalism. Every single staff member — from the front door security to the front desk, wait staff, and housekeeping — made us feel genuinely cared for. One thing that really stood out was how smoothly the hotel helped us arrange a private driver for the day. It made exploring Cairo stress-free and allowed us to enjoy the city at our own pace. Mornings quickly became our favorite part of the day — the breakfast buffet had such a great variety! Whether we were in the mood for something light and continental or craving a traditional Arabic breakfast, it was all delicious and fresh. The hotel itself is beautiful — modern, clean, and very comfortable. We truly felt at ease throughout our stay. If you’re planning a trip to Cairo, I can’t recommend Hyatt Regency Cairo West enough. It was more than just a place to sleep — it really became our home base, and we’ll definitely be returning!

My mother and I stayed in the Hyatt Regency Cairo West for 3 nights. It was perfect. Welcoming and friendly staff. Great food we enjoyed the breakfast. Loved swimming and delicious drinks at the pool bar

Stayed in Room 1458 – June 2025 I stayed with my wife for one night at Hyatt Regency Cairo West. We booked a Deluxe King Room via Booking.com. At check-in, we were offered a complimentary upgrade to a room with a “better view,” but it had twin beds, which was not suitable for a couple. After pointing this out, the receptionist handled the situation well and upgraded us again to a suite. The suite (Room 1458) seemed nice at first but revealed several issues: – A stain on the bed sheet between the pillows – Dirty grout and poorly fixed ceramic tiles – Sliding doors that didn’t close properly and made noise – Mosquitoes during the night, which disturbed our sleep We had to call housekeeping immediately to change the linen. The breakfast buffet was large in variety but lacked structure or system. Guests were helping themselves before checking in, which made the experience chaotic. Hotel staff were respectful and polite. The public areas were modern and nicely designed. However, the room quality and cleanliness are far from what you’d expect in a true 5-star hotel. In my view, the hotel is closer to a 3-star standard internationally (maybe 4 stars by local Egyptian standards). It has potential, but rooms clearly need renovation and better maintenance. Attention to guest comfort and hygiene must be improved.