Andaz Bali, By Hyatt

I stayed here with my family in June this year. The hotel is NEXT LEVEL. The staff are kind, helpfull and ready to help with anything. Villas are beautifully decorated. Food is extraordinary. Everything we tried was so tasteful. Room service is done twice a day. Pools and the beach are great, kids club as well. Welcome gifts are personalized and the free snacks and water are a true plus. I have to highlight that while staying there my kid got sick - the staff and the hotel manager were extremely helpful. The doctor came right away (called by the manager) We received get well card with free coconut drink if I remember correctly. The manager asked regularly about the condition of my kid. Huge thanks to this hotel, its staff and manager for the most welcoming hospitality I ever experienced. Loved Bali, loved Sanur and I hope to come back.

We stayed at the Andaz Bali Hotel for the second time and it will not be our last. The hotel rooms and grounds were immaculate. What makes the hotel memorable is the staff. The reception, restaurant and housekeeping staff were all outstanding. Thanks to Danu, Aris, Krisna, Pebri and Wayu from the restaurant for their excellent service. We can't wait to visit again!

Beautiful, spacious resort with perfect Sanur beach location We had an amazing stay at Andaz Bali by Hyatt—a fairly new resort that beautifully captures the Bali village atmosphere while still feeling spacious, luxurious, and uncrowded. The layout is very well thought out, with lush greenery and traditional design elements throughout. We stayed in an Andaz Suite with Lagoon Pool access, which was perfect for our family. The room was large and well-appointed, and our kids (11 & 14) especially loved being able to jump straight into the pool from our terrace. The terrace itself was a peaceful spot to relax both mornings and evenings. The main restaurant in the center of the resort was excellent—we had breakfast there daily and also enjoyed a delicious dinner. We also had a great lunch at the beach restaurant, which offered both a relaxed atmosphere and good food. The staff were always friendly and helpful, enhancing the whole experience. The infinity pool by the beach is a highlight, allowing guests to easily switch between a swim in the ocean and a refreshing dip in the pool. The beach here is arguably the best in Sanur, with soft white sand and free sunbeds both by the pool and on the beach. One small note: There are only a few rooms with direct ocean views, but that didn’t bother us at all. The overall design and experience more than made up for it. Highly recommended for couples and families alike looking for a relaxing and upscale beach getaway in Bali.

Beautiful resort, rooms are stunning and the service is amazing. Although we would not stay again because it is mostly a family resort with little kids, reminded us of an all inclusive in Mexico. The pools as well as the lagoon access rooms were very loud with screaming kids morning til night. Great for families but not for empty nesters or couples that want a quiet relaxing place to stay.

Just finished 3-night stay and these are my most impactful impressions: Very peaceful at first, then you realize the throngs of children - loud - including two times at the Quiet Pool (my room was ground level, pool access to Quiet Pool). While this is mostly a lousy parenting thing, Andaz Bali could enforce it better - but that would NEVER happen due to way more circumstances to list. The room was nice. Very nice, Great WC/toilet (you'll see). Sort of plain/peaceful, large, and a nice Balinese feel. Lovely shower. Bathtub welcomed too. The single best hotel breakfast that could possibly exist on Planet Earth. The buffet as a-la-carte concept is it - the selection and quality borders heavenly. One of the more disappointing dinner experiences though. They ran out of lots of menu choices early. Last night we had zero seafood or menu specialty items - told because it late, but it was 8:50 pm when we ordered. Food, Blue Oven and Wok Wok good, not great. Top-notch service, of course. Then again, it's Bali. While I did enjoy the layout, location, and vibe a lot, not sure I'd stay again considering price vs. similar properties nearby.