InterContinental Dar al Hijra Ic Madinah by IHG

Assalamu alaykum wa Rahmatullah wa barakatu! ⭐️⭐️ Honestly, Alhamdulillah what a beautiful hotel in such a prime location. MashaAllah it is opposite the food court and very close to gate 333 and the womens entrance - entrance 25. SubhanAllah perfect for my familys needs- especially travelling with young children. The staff were lovely and friendly ! I would like to highly recommend these two staff- Eman from reception who was so kind, friendly and accomodating to us and also Awlad Hussein who was the Snr Room boy! He was very kind and really honestly made our room perfect for us!MashaAllah and Alhamdulillah and may Allah swt preserve the kindness and work ethic. May Allah swt allow us the opportunity to return to this beautiful hotel again ⭐️⭐️⭐️⭐️

I stayed at this hotel in October 2025 and I am so happy with the rooms and service. Hotel staff are so kind and helpful. Rooms are clean and maintained really well. Really good attention to detail and great customer service. The elevators work fast and even during namaz times it is not crowded. I am so happy with this hotel walking distance to food street and masjid for namaz. Would highly recommend.

This hotel is extremely accommodating, our stay has been flawless from amazing breakfast to amazing service. The staff have been very friendly and have been willing to help with all our needs, from being checked in by the amazing Fasar who has been amazing at every moment possible to our room being cleaned and serviced daily without having to ask, anything we asked for was met by the amazing facilities. The hotel is just a short stay away from the masjid and the walk is so easy for both men and women as you enter, you can hear the call to prayer from your room so it is hard to miss any of them. The room was cleaned daily without us having to ask and they are willing to bring you anything you need and fruits being delivered to your room. The breakfast has so much variety that it can be enjoyed by all. Just an amazing hotel and amazing staff could not recommend more.

We had a comfortable stay here. Service was excellent, especially from Mr. Abdulhamid at concierge – all staff were super helpful and attentive. Dinner buffet team was exceptional. Rooms were super clean and cleaned daily. The hotel and furniture is quite dated for the price, but we hear renovations are planned soon. Overall, the great service made it a pleasant experience.

A well located hotel to the masjid Nabwi which makes it a popular choice. The concierge, porters and cleaners are all well mannered and excellent, which is a stark contrasts to the duty management team who sadly disappoint. Original booking was for a suite which was cancelled by the hotel several months after the initial booking due to refurbishment. Booked through an agent. We stayed here in late October in two classic triple rooms. The duty management seem to think the customer is of little importance and when asked questions seem to avoid answering or be dismissive. We asked for a floor level change to be closer with my other children and this was agreed. Despite going to the reception after Fajar, dhur and Asar salat, I was told that this has not occurred due to a late checkout and I will be informed by a “call”. After reading Maghreb at the masjid I came back and the duty manager told me she had been trying to contact me for several hours (no messages on the room phone or my mobile) and looked at me as to say well you can’t have the room now!! I was however given the room and told I had minutes before the luggage will be collected. On my last day we requested a late checkout and even offered to pay for the extended stay (the duty manager condescendingly thinking that we were looking for a free extension). We have 4 children and need to plan our day. We were told it is possible to have the stay extended to 4 pm but can not tell me until 12pm (our checkout time) and to come back after Dhur (around 1230). When we returned we were told that there was no capacity and we should have checked out at 12. The lifts get crowded and the furniture dated. Poor sound proofing through the walls and windows. Fridge in room doesn’t seem to cool (didn’t work in any of the three rooms). My feeling is that the duty managers on the desk treat overseas customers, dare I say it, as an inconvenience to “manage” and not as individuals. They also fail to consider many of us are high net worth individuals (potentially returning customers) who wouldn’t piss on the hotel if it was on fire (after our experience) but for the fact it is located in the holy city and convenient to serve our spiritual purpose. I for one won’t be returning.