Tuyap Palas

I went to this hotel because turkish airline delayed my flight. Great hotel, although not a real 5 stars at all (worldwide standard), more like a 4 stars. Rooms are great, clean. Breakfast was very great as well, lot of options. The location is terrible, far from everything 1 hr from airport, 1 hr from city center (even more when traffic) Overall great experience.

This hotel is very convenient for the exhibition. The rooms are clean and comfortable. If there is an exhibition on getting a lift, it can take time. The rooftop restaurant is really food service quality meals. There is not a lot in walking distance from the hotel.

I stayed here because I had a layover with Turkish airlines. The hotel is great, rooms are extremely clean and comfortable, so it’s a great place to have a comfortable night of sleep. However, I don’t think it’s worth the price they announce it. Additionally, the customer service was really poor, one of the worse I’ve had in a hotel: no good morning nor thank you, no indications where the room is, I went to the bar on a Saturday night and there was no one to serve… the location is really bad, in the middle of nowhere. I wouldn’t recommend paying for this hotel

I had booked a flight with Turkish airlines, after changing my flight from a 2 hour layover to a 24 hour layover. They had dumped me in this hotel. Took us about 3 hours just to leave the airport & another 2 hours to reach the hotel. Upon arrival food was not available so everyone had to go to sleep hungry. In the afternoon, we were told that we had eaten fruit and for that reason could not have any main courses. After finally getting our “complimentary” food, we were charged £30 for 5 cans of pop. Would not recommend Turkish airlines or this hotel or even turkey in general.

Rooms are burning hot. It is very common in hotels in Turkey that the hotel doesn't allow individuals to control room temperatures. The AC will run for a few minutes then will be turned off by the hotel. It is unbearable. Think carefully before you book your stay !